Artificial Intelligence (AI) and Robotic Process Automation (RPA) have been standing out as truly newsworthy in the business world throughout recent years as additional organizations hope to coordinate them into their work processes. But what exactly do they mean? Are they the same thing? If not, how do they work together? In this article, we’ll explore these concepts and how they can fit into your business. So you can decide whether or not it’s time to get AI-ing or RPA-ing!
What is Robotic Process Automation?
Robotic Process Automation (RPA) is a method for mechanizing specific errands so that work can be done faster, better, more reliably, or cheaper than humans alone could. Specifically, it aims to eliminate rote manual processes by using software bots instead of humans.
The bots can be controll through specific commands or algorithms in a consistent manner without human interaction. It’s designed to be accessible and scalable so that smaller companies can also use it in their own operations. RPA is also referred to as Bots or sometimes just automation among its users.
Read Also:- What are the Services in SharePoint?
What is AI?
Artificial Intelligence is a branch of computer science that deals with intelligent behavior in computers. The process of building a machine that exhibits intelligent behavior is call Artificial Intelligence, but what exactly does that mean? It’s still hard to say, but we do know one thing: Artificial Intelligence has been around for quite some time. Early forms of artificial intelligence include search algorithms (Google), self-driving cars (Tesla), poker playing robots (PokerStars) and self-learning software (IBM Watson).
Today, artificial intelligence encompasses many different things—from deep learning neural networks that can analyze visual data like pictures. Videos to expert systems that rely on programming rules to mimic human decision making processes.
For example, Facebook uses an algorithm based on artificial intelligence techniques to automatically tag your friends in photos you upload—and it’s very good at its job! But if you ask experts about how much intelligence computers actually have today, they will tell you it is still pretty limit. They might also tell you that our definition of intelligence is flawed and so it may be impossible for machines ever truly exhibit true intelligent behavior.
How RPA and Machine Learning Work Together
RPA and machine learning work together to make operations smarter, faster, and more efficient. Most professionals think of machines as robots that can perform tasks with little human supervision.
Machine learning is different—it’s an artificial intelligence (AI) technique that allows computers to learn from data. It’s especially helpful for companies looking to automate repeatable processes but don’t have a large IT staff or budget; businesses can usually use these techniques without any coding experience, making it far easier to bring them in-house than you might imagine.
They’re also often used together; where RPA only completes work once it’s been programme by and a human. Machine learning takes some programming but does it on its own after getting a few reps in. For example, say your company has many customers who order chicken nuggets.
Your IT team could write code to process orders, but what if they want to train their system so that chicken nuggets are automatically add to every order? With machine learning, you could program your system so that it would notice when people ordered chicken nuggets & then ask them if they want another order of nuggets before they confirm their purchase. This way, you get all of the benefits of automation without having to build out all new code.
AI + RPA: Enabling End-to-End Automation
While some people call it automation, others refer to it as intelligent automation or automation with intelligence. Regardless of what you call it, combining artificial intelligence (AI) with Robotic Process Automation (RPA) is a good way to remove more repetitive tasks from your employees’ workloads. There are many benefits for doing so: increased efficiency, greater accuracy and reduced human error rates.
In fact, according to one report by KPMG, companies that use both AI and RPA have seen cost savings of up to 30 percent. The question is how do these two technologies work together? And why should businesses consider them in tandem? Let’s take a look at how they work together and why they can be an important part of your business strategy.
Combining AI and RPA means you will be able to automate every aspect of your operations. You won’t just be taking over tedious administrative tasks; instead, you’ll extend automated processes across all areas of your organization, including finance, sales and marketing support functions.
While artificial intelligence and RPA complement each other in many ways, they are not necessarily a marriage made in heaven. While both can automate tasks, it’s important to understand how much intelligence you want your systems to have. If you hire a robotic process automation company, it’s a good idea to decide from day one whether you want automation that will work autonomously or have a human interface.
Once you choose your path, do not deviate from it—this will make your work easier for everyone involved. However, there is no one-size-fits-all for either of these types of solutions; ensure that when selecting them for your business needs. You take into account what your employees need and what customers desire from their interactions with you!